Privacy Policy

1. Introduction

Medicle provides digital prescription and OPD management tools for healthcare providers. This Privacy Policy explains how we collect, process, store, and protect information related to doctors, clinic staff, and patients who use the Medicle platform.

Medicle is designed to help clinics manage patient visits, create digital prescriptions, and maintain medical records in a structured and secure manner.

2. Data We Collect

Doctor / Clinic Information

• Doctor name
• Email address
• Phone number
• Clinic name
• Doctor qualification or degree
• Doctor digital signature used on prescriptions
• Clinic contact details

Receptionist / Staff Information

• Staff name
• Email address
• Phone number
• Role or permission within the clinic system

Patient Information

• Patient name
• Age
• Gender
• Date of birth
• Phone number

Visit & Medical Information

• Visit records and consultation history
• Consultation fees
• Payment status
• Visit completion status
• Diagnosis and medical observations
• Allergy information
• Doctor advice and notes

Vitals & Health Measurements

• Temperature
• Blood pressure (BP)
• Blood sugar levels
• Weight
• Other vitals recorded during consultation

Prescription Information

• Medications prescribed
• Dosage instructions
• Exercise recommendations
• Lifestyle or dietary advice
• Prescription notes entered by the doctor
• Generated prescription PDF documents

This information is entered by the doctor or authorized clinic staff and is used only for managing patient visits and generating digital prescriptions.

3. How We Use Data

The data collected is used strictly to operate and improve the Medicle platform.

• Create and store digital prescriptions
• Generate downloadable prescription PDFs
• Maintain patient visit records
• Manage clinic OPD workflow
• Track visit status and payment status
• Allow doctors to review patient history

Medicle does not sell, rent, or share patient medical data with third parties.

4. WhatsApp Communication

Medicle may send prescription documents to patients using the WhatsApp API. These messages may contain links or PDF files of the patient's prescription generated by the doctor.

Clinics are responsible for ensuring that patients have provided consent to receive prescriptions and communication via WhatsApp.

5. Data Security

Medicle uses modern security practices and cloud infrastructure to protect stored data. Access to patient information is restricted to authorized users such as the doctor or approved clinic staff.

We implement measures such as encrypted connections (HTTPS), secure cloud storage, and role-based access control to protect data.

6. Your Rights

Under the Digital Personal Data Protection Act (2023), individuals may request access, correction, or deletion of their personal data where applicable.

To make such a request, please contact us at:

7. Updates

As Medicle evolves and new features are introduced, this Privacy Policy may be updated. Users will be notified of significant changes through the platform.